Event box

Making feedback efficient and effective: The Action Feedback Protocol Online

8.30-9.30am UK / 11.30am-12.30pm Dubai / 3.30-4.30pm Malaysia

This session will introduce the Action Feedback Protocol, a new approach to providing feedback on students’ work. This approach is designed to streamline the feedback process and enhance student engagement with feedback. It consists of three simple steps.

  •  ‘Tune the ear’: Provide students with resources that will help them understand the value of feedback, and how they can use it to improve
  • ‘Simplify the message’: When giving feedback to students, focus on concise, clear comments under three headings
    • Motivational: What was done well in this piece of work?
    • Informational: How could the work have been better?
    • Feed-Forward: What should the student work on in order to improve?
  • ‘Encourage action’: Help students to directly act on their feedback, by keeping a record of the feedback, reflecting on what it says, and creating an action plan

This approach has been used successfully in a range of courses and programmes across Heriot-Watt. It is now being promoted across the university. A range of resources, templates and case studies are available on the Curriculum & Assessment Design Toolkit.

In this session, Dr Alex Buckley and Dr Andrew Maclaren will introduce the Action Feedback Protocol, talk about its benefits and how it can be put it into practice, and facilitate a discussion about the value of supporting students to act on the feedback they receive.

*This session will be held on MS Teams. If you have any accessibility requirements to support your participation in the session please let us know in advance.

 

Date:
Wednesday, October 1, 2025
Time:
08:30 - 09:30
Time Zone:
UK, Ireland, Lisbon Time (Change time zone )
Online:
This is an online event. Event URL will be sent via registration email.
Audience:
  Staff and PGR only  

Registration is required. There are 17 seats available.

Event Organizer

Alex Buckley
Learning and Teaching Academy