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Getting Started with Generative AI for School Admin Support Online

Prerequisites: None

Type: Online (MS Teams)

Audience: School administrative support staff

Level: Foundation

What the session covers:
You’ll learn what AI is (and isn’t), see practical examples of how it’s already used in university admin and discover how Generative AI can help with everyday tasks like document support, data handling and communications. Through step-by-step demonstrations and hands-on practice, you’ll build confidence using GenAI for routine admin work, understand how to write effective prompts and learn essential safeguards around accuracy and data protection. By the end, you’ll be able to use AI to save time and focus on higher-value support for students and staff.

Outcomes:

  • Understand the basics of GenAI in higher education
  • Identify admin tasks that can be supported by GenAI
  • Practice using GenAI tools for real admin scenarios
  • Apply good prompting techniques
  • Recognise when human judgment is needed
  • Know key safeguards for accuracy and data protection
Date:
Tuesday, November 11, 2025
Time:
10:00 - 11:30
Time Zone:
UK, Ireland, Lisbon Time (Change time zone )
Online:
This is an online event. Event URL will be sent via registration email.
Audience:
  Staff only  
Categories:
  JISC: Digital Creation, Problem-Solving, and Innovation  
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Event Organizer

Profile photo of Keith Aitchison
Keith Aitchison
Profile photo of Denny Roberts
Denny Roberts

Denny Roberts manages the Learning & Teaching Enhancement Service within Global Information Services at Heriot-Watt University, leading teams that support learning technology, digital skills and media production across the university’s international campuses and partnerships. Denny's role focuses on coordinating practical, sustainable services that build confidence with digital approaches and enhance learning, teaching and assessment with digital platforms and professional media production. Denny also contributes to university-wide work to support development of digital capabilities and Artificial Intelligence.